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If you can make it at Olive Garden…

There is a saying amongst waiters that if you can make it at Olive Garden you can make it ANY restaurant… By the time you read this Olive Garden may have changed but there was a time O.G. always served unlimited soup and salad… This meant that if you didn’t bring your A game  on […]

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Eliminate getting stiffed…

There is a saying in the serving world… If a guest leaves without paying chances are you werent paying enough attention to the table. BUT sometimes guests have left crappy tips… BELOW are some reasons why this may have had happen. Maybe they are from a country that doesn’t tip and you didn’t have your […]

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Working two serving jobs.

I’ve had a few buddies work two jobs… Starbucks by day Olive Garden by night… Is it worth it ? Well it all depends on your circumstance… if it was me I would just work 1 high end serving job and have a side gig. A lot of restaurants allow you to give up and […]

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Definition of a ROCKSTAR server

How would I define a ROCKSTAR server…. *0 mistakes on ringing in orders *Gets requested by guests *Gets the most busy section and can handle it 0 problems *Hardly gets food running shifts since they are such a good server *Is most likely a trainer for new hires gets flown out to new restaurants to […]

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Serving at Lunch time

Serving at lunch time vs. serving at dinner can be two different beasts… There is a huge “pop” at lunch time where you go from not doing anything to OMG I got triple sat… HOWEVER if you are prepared you WILL survive lunch and maybe even be able to shark some tables so you can come […]

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Always have a plan.

While youre serving try to figure out a backup plan or be looking for other sources of income. Do not let serving be your last stop unless you are trying to be a career server and in that case you want to try and be at the top where where the good money is and […]

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Controlling your emotions

Prior to stepping into work you need to ask yourself where your emotions are at. Workers that wear character costumes at Disneyland do this as well… You need to be ready to “get into character” before your shift starts. *Light bill is due and you are $100 short… Would you be in a bad mood […]

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Ring orders in FASTER.

Being able to ring in orders quickly is a major component in being a great server… I remember staying at a terminal for minutes while the other experienced servers seems to just tap away and plug in orders in SECONDS… Below are my tips to ring orders in faster… In your free time open the […]

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Ring error strike tips

HOW TO END RING ERROR STRIKES 1. Write down the order correct . DON’T try and just memorize the order. 2. Repeat the order if you were not sure you heard the guest correct. DO NOT be afraid to ask. Its better to ask them than for the guest to be disappointed while everyone else […]

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How to get a parking space at the mall

Working at a restaurant in the mall is awesome $$$$$ wise but getting a parking spot in the afternoon is not fun. One trick I use is to watch anybody with shopping bags going back to their car. You also want to ask the person where they parked so they don’t skip rows and you […]

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